Customer Service
Customer service is very important to us. If you have any questions or comments, please contact us by phone at (225) 266-4573, emailing us at admin@zellatek.com, or filling out a contact form.
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Shipping & Delivery
- Our flat rate shipping service is UPS Ground. If you have a specific request for a shipping method, just contact us and we will be happy to accommodate you!
- Privacy & Security
- Here at Zellatek, we value the privacy of your personal data, and do not store, share, or sell information about you. We appreciate our customers’ trust and make every effort to protect your privacy.
- Returns & Replacements
- We accept returns of products in their original packaging within 7 days of receipt. Any faulty product can either be replaced, or you may cancel your order.
- Ordering
- Ordering is easy! Simply find the product to your liking, and click “Add to Cart.” Be sure to specify product options such as size and color, if applicable.
- Payment, Pricing & Promotions
- All pricing and promotions are subject to change and dependent on product availability. If an ordered item is out of stock, we can provide you a replacement product or the option to cancel your order.
- Viewing Orders
- To view the status of an order click my account and sign in using username you created when making your purchase.
- Updating Account Information
- To update your account information, click “My Account” and sign in using the username you created when making your purchase.